FAQ’s

We have compiled a list of the most frequent questions that we get asked. The questions answered below cover a wide range of topics, from financial decisions to what to expect during your stay.

Finding specific answers can sometimes be hard to find when you’re moving or supporting a loved one with their move. We thought by having all the answers on one page, it would make the decision-making process as simple as possible. If you’d like to discuss any of our services or facilities in more detail, we’d love to hear from you and invite you to contact our friendly team.

Care Questions

If someone you know has recently experienced an injury or illness, it is likely that they may find it difficult to return to their normal routine at home. It may be that someone close to you is showing signs of dementia or symptoms of a health condition, and therefore will need additional assistance. We are here to offer you support at every step of the way.

Our care plans can be altered to cater to the changing needs and expectations of our residents. We understand that individuals health and well-being needs can change over time, so our care will adapt with the individual.

Beechgrove Care Home has been regularly assessed by the Care Inspectorate. The Care Inspectorate ensures that health and social care services in Scotland are of the highest of quality, and improvements will be made if they deem it necessary.

Every resident’s care plans are completely tailored to them, and by using a person-centred approach to care, we collaborate closely with both residents and their loved ones to develop the care plan taking into consideration their requirements and wishes. Our skilled care teams provide the highest standard of centered care for any health condition. The MTD (Multidisciplinary Teams) combine the abilities and talents of many professionals who are able to assess, plan and manage care at the greatest degree.

Care during Covid-19 Questions

New residents must pass two negative tests before they can move in. Following the negative results, all new residents will be placed in isolation for 14 days; nevertheless, we will use this time to help them settle in and get to know the home and team.

In line with recent Government recommendations effective from 2nd February 2022, care homes in England will no longer have restrictions as to the number of visitors per resident. In addition to this, you will no longer need to book your visit in advance to see your loved one and you can come at a time that suits you. However, we do ask that if your visiting group is of 3 or more people, that you contact us in advance so we can accommodate you comfortably. Adherence to testing prior to visiting will still be required and evidence of a negative LFT result will need to be given before entering the home. Appropriate guidance for using PPE must be followed at all times whilst visiting.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly.

All visitors should avoid moving around the care home, remain in their designated visiting area, wear a Fluid Resistant Surgical Mask (FRSM) wherever possible, follow Infection Prevention and Control measures as instructed by care home staff.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly.

With the latest Government regulations from 2nd February 2022, care home workers and anyone entering a care home will need to be fully vaccinated unless they are exempt under the regulations. The Registered persons (or those acting on behalf of the registered person) to check that all persons wishing to enter the care home have received a full course of COVID-19 vaccination unless they are exempt. This includes checking, for example, care home staff, health care professionals, CQC inspectors, tradespeople, hairdressers and beauticians. A clear lateral flow test must be completed prior to entering the home.

Our top focus is supporting our residents’ well-being, and we take great steps to ensure that their health is taken care of properly. In line with recent Government recommendations effective from 2nd February, regular LFT and PCR testing for staff and residents is ongoing and is in line with Government, national and local agencies.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly.

We encourage residents to take part in visits out of the care home. This could be for a short walk, to attend a place of worship, for education, to attend work or for a longer visit, including an overnight stay to see family and friends. A risk assessment will be completed by the Home ahead of the visit.

Every resident will be supported to choose an essential caregiver to benefit from companionship and additional care and support provided by someone with whom they have a personal relationship. Essential caregivers can visit in periods of outbreak and when their friend or family member in a care home is isolating. If a care home resident has tested positive for COVID-19, essential caregiver visits can be made in exceptional circumstances (for example, severe distress or end of life) with appropriate IPC support, and consideration of vulnerability and vaccination status of the essential caregiver.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly.

Facilities Questions

Beechgrove Care Home is located in the historic market town of Lanark in Scotland. It is a popular destination for tourists with agricultural heritage and is home to one of the biggest agricultural markets in Scotland. St Kentigerns Church is one of the few remaining Scottish buildings of the 13th Century that can be toured to this day. Just a few of the must-have places to visit in Lark include The New Lanark World Heritage Site and Falls of Clyde.

All of the facilities and activities provided at Beechgrove are included within the overall fees as we aim to provide an all-inclusive lifestyle.

Group activities such as arts & crafts, baking, games, bingo, quizzes and live music events are offered on a regular basis for residents. Our Activities Coordinators will sit down with residents snd find out more about their individual interests, in order to incorporate them into our activities programme. We provide a wonderful variety of activities for residents to enjoy, ensuring there is something for all interests and that no two days are the same.

Our fantastic in-house chefs and kitchen staff cater to all dietary requirements and preferences for all mealtimes. Residents can eat with their families and friends if they prefer, have their meals served in one of our dining rooms, in their own rooms or outside when the weather permits.

Finance Questions

If you find yourself in this situation, we strongly urge you to contact us to discuss the next options. We’re here to help and discuss your options as well as provide advice and support.

The overall fee may change if your condition changes and your care plan is altered to account for any additional expenses. The fees you pay is unlikely to change if your status and care plan remain the same.

We understand that this will be a difficult time for the resident’s family and friends, and we will always put our resident’s needs and wishes first. You can rest assured that any costs associated with the Care Agreement will be terminated immediately. Housing expenditures will be covered for up to ten days following the death, or until the room has been examined and cleaned fully.

You may be able to receive funding from local governments or NHS, depending on your circumstances (Funded Nursing Care or Continuing Health Care). Before you progress with your funding sources, we recommend that you get financial advice first.

Rooms & Suites Questions

There is no need to bring those items with them as the room is equipped with furniture and bedding. You can however bring additional items with you if that would make you more comfortable.

We encourage all residents to personalise their rooms as much as possible. we enjoy seeing a resident’s room transform into a private sanctuary they can truly call their own, from hanging photos to adding decorate furnishings. 

You can expect to find accessible wet rooms, profiling beds, a wide-screen television, a telephone point and a Nurse Call System in a resident’s room. All of the rooms have been decorated to provide optimal comfort and convenience. 

We believe it’s important to help residents settle into their new home as quickly as possible. Residents and their loved ones will meet with a dedicated staff member on the first day of settling into Beechgrove Care Home and discuss your care plan as well as any specific requirements.

Five Star Facilities For a Fulfilling Life

It is our aim to ensure residents feel as comfortable as possible from the moment they arrive at Beechgrove, no matter their situation. Set in the picturesque countryside of Lanark, our home has been purposely-built to promote group living. Beechgrove provides a variety of first-class amenities as well as an action-packed activities programme for residents to join in on. There are many beautifully furnished homes around the home that provide a social setting and our Activities Coordinators provide an activities schedule each week that integrate residents’ interests and hobbies. Regular outings into the Lanark town centre and events at the home are also organised, so there’s never a dull moment here at Beechgrove Care Home.